loyalty scheme

If we deliver bulk wood pellets to you, you are automatically enrolled into our loyalty scheme provided: 

  • You purchase at least 10 tonnes in a 12-month period  
  • Your organisation is not a public body 
  • You have not specifically asked to be excluded 

How do you benefit? 

On 1 August each year, we calculate how many tonnes you have purchased in the last 12 months — from the previous 1 August up to 31 July. For each tonne, we give you a £5 credit against your next order. So, if you bought 30 tonnes, your credit will be £150. 

In addition, if you purchased more than 20 tonnes, you will be entitled to a free pellet store clean out, for which we normally charge £90 per hour including travelling time. On average, this free clean out saves customers £450. 

If you have any questions on the loyalty scheme, please give us a call.

To join our loyalty scheme

Or if you’re interested in learning more about becoming a memeber